The Roid Rage Main Page | Frequently Asked Questions

Frequently Asked Questions:

1. How long does the whole process take, from making an order till receiving the package?

2. Shipping cost?

3. Is there a minimum order?

4. Payment Methods?

5. Do i get any discount if i make a big order?

6. How do I make an order?

7. How long does it takes to get back an e-mail from you?

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1. How long does the whole process take, from making an order till receiving the package?

Usually it takes up to 24 hours for us to prepare your package. If your products are out of stock, it takes not more then 2-3 days to deliver those products from our side. Delivery to USA, CANADA & ASIA takes 10-12 working days - and to EUROPE 6-8 working days. *

Your order is delivered by first-class, priority airmail which is the safest and securest way for this kind of shipments
Maximum discretion is used in packaging and shipping. We take great care to ensure the highest possibility of successful delivery.

*However, this shipping time will depend on various factors such as postal service efficiency, customs clearance, international transit, etc., which is why we give you an approximation based on our statistics and former experience.

Usually, 90% of all our packages are delivered in less than 10 working days, while 10% will arrive in 2-3 weeks and still others will show up at around 20-25 working days. This is a reflection of inconsistencies with various postal representatives, and not services provided by us.

Unfortunately delivery time is not in our hand it is all up to the efficiency of the postal system.

2. Shipping costs?

Shipping cost worldwide is 15€. Shipping is free for orders above 400 €

3. Is there a minimum order?

Our minimum order is 150€/$ for all orders. Some bigger orders are divided in 2 or more separate packages on our expense.

4. Payment Methods?

We only accept international bank transfers, Moneygram and Western Union

All necessary wire information is included with your order confirmation, which is sent to you automatically, right after you submit.

5. Do i get any discount if i make a big order?

We have many discount levels. Also, every discount depends on the product type you order. Please contact us for further details.

6. How do I make an order?

Please use the shopping from the site to add the products and then fill in the order form with all the required information for delivery: e-mail adress, name, street, city, country, postal code.

PLEASE MAKE SURE TO CAREFULLY DOUBLE-CHECK THE DELIVERY ADDRESS AND NAME. We won't be responsible for the mistakes and errors that you submit on the delivery form.

7. How long does it takes to get back a response from you?

We mostly answer on your e-mail in less than 12 hours.

Please make sure to ALWAYS check your SPAM/JUNK folder !!!!!!!!!!!

If you have not got the answer in 24 hours please write us : roidrageinfo@gmail.com